Hi dayleanne,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand when scanning and copying you are getting blank pages.
I will be happy to help you.
I would do a power reset to see if that will resolve the issue.
With the printer still turned on, disconnect the power cable from the back of the printer, if the printer has external power module with a detachable power cord disconnect it for 15 seconds and then reconnect it.
Hold down the power button for 10 seconds to drain the power.
Then disconnect the power cable from the wall outlet.
Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)
The printer requires more power when scanning or copying.
Here is a document for Scans or Copies Are Blank.
I have provided a document for the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Use this document if you can't print anything from the computer.
Can you print from the computer?
Do you get a blank page scanning or copying from both the glass and ADF?
Will it scan the document properly?
Thank you for posting on the HP Forums.
Have a nice day!