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4200 printer randomly skipping lines

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My printer is randomly skipping lines. It does not happen on all programs/documents. Have gone thru the alignment /cleaning process with no luck. Our black ink cartridge has plenty of ink but our color cartridge is almost empty. I always print in the black ink only mode. I have printed word documents perfectly one day and the next day it doesn't print correctly. Same problem when I try to make a copy of a document. Vista operating system. Thanks for any suggestions!

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