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Re: Deskjet D4160 turned on and problem with half-sheet of paper paper jam

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Hello 5a,

 

Welcome to the HP Forums! I understand your concerns with the Deskjet D4160. Please make sure this printer is plugged into a direct wall, not a surge protector. This will be a critical step, as it may resolve your issue.

 

Next, try Resetting the Printer. Follow this HP document on Blinking Lights.

 

If you are still having the same issue, then please contact HP technical support for further assistance as you are experiencing a hard issue. Click here to find out: HP Worldwide Contact.

 

Good luck.


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