I have a 2 year old J610a all in one. I just switched from XP to Win 7 and now the printer won't print. It will copy, it will scan to a file, but it won't print from anything. I have uninstalled and reinstalled with the cd and used HP print scan doctor and it will print the test page but that is it.
I have tried 3 different usb ports on the back of my pc tower, both usb2 and usb3. No luck.
Until the switch in O/S, this printer has been fantastic. So I'm sure it's not a hardware issue.
Please, any help is appreciated. I also tried to get to a live chat on HP website, but it seems not possible to do.
Thank you
Goman