Hi TomJewell,
I understand you are seeing a "Paper Size Mismatch" error message on your Officejet 6500a Plus. I recognize you have tried troubleshooting steps which did not fix the issue.
I have looked into this issue and I have found a troubleshooting guide for you to follow. I am going to post the link below for you.
I hope this helps!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353
Good luck:)
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Re: HP OfficeJet 6500 A Plus Paper Size Mismatch Error
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