Re: How to perform a Hard Reset.

From what I have seek here in too many posts is that THIS PROBLEM HAS NOT BEE ADDRESSED BY HP! How can switching it off for up to an hour and trying this n that be considered a solution? The most important factor seems to be giving kudos and not getting a workable solution!

HP PLEASE DO WHAT'S REQUIRED TO FIX THIS ISSUE.

Customers are your lifeblood any yet this printer teeters on the edge of being unfit for purpose, and all you can suggest is a hard reset. No mention of what fundamental design issues have been built in to this product. I would say that at least 50% of the times I want to print the **bleep** thing has disappeared from my network and that boils down to no printer as it inevitably turns into a so g and dance with unplugging every thing, waiting for capacitors to drain and some, and then having to power down anything that could connect as it now can't see the **bleep** printer even when it does decide to start up. I only bought this printer (and its grossly overpriced ink) for the benefit of air printing and that it fails to deliver.

Simply put this is the worst printer I have ever owned!

Thanks HP for doing absolutely f-all to support your customers! Kudos ... You must be joking!