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Re: Getting message indicating that "left ink cartridge must be removed and reinstalled"

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I did as instructed, but still get the message:  "Cartridge Error:  Remove and reinsert cartridge on left".  I think the problem is that the cartridges dock to the left and only move right when the cover is up.  When I put the cover back down the cartridges move left again and remain there until the cover is opened.  If I open and close cover several times the cartridges will remain on the right and I am able to print.  Also, when I replace the cartridges I don't get option to hit "OK" and print alignment page.  It seems like that is supposed to be part of the process.  


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