I was sadly amused that the only solution was to buy brand new ink cartridges. All my brand new OEM cartridges are new and full. My printer status report printed just fine and reported that all ink cartridges were in good order and within the warranty period. Then I printed the Print quality report and found that the magenta, cyan were not performing. Photo black printed brown. The warranties all expire in 2014 and 2015. The earliest warranty to expire is 11/26/14 .What does the warranty do for me? My printer is a Photosmart D7560 but is doing the same thing as the subject printer above. I went thru the suggested "cleaning" procedure with the cotton swabs and distilled water prior to all the printer status reports.
After all these reports and such, I still am the proud owner of blank "prints".
Even worse the final solution was to buy a new printer of a different brand! Not good for your reputation.