Rich the 'Hard Reset' page you sent me to had NO INFO on how to do a hard reset. Lotsa info on what folks had done AFTER they did the reset but NO info on 'How To'.
I am getting VERY disgusted with the progress we are not having on fixing this machine. It continues to pull a sheet of paper in untin 2/3 inches stick out the front then it just stops & sits there with the on button flashing.
Im about ready to dump this machine & go buy a new one recommended by Consumers Reports!!!
SEMPER FI