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HP Deskjet 3740 on Windows 7 32 bit has operated well for years, but suddenly it does not recognize there are two cartridges installed.  Advanced properties only provides two options: 1 black cartridge, or 1 tri-color cartridge.  So I can only print in one or the other, but not both.  Have removed and reinstalled the printer,  and replaced cartridges, but they don't help.  Seems okay otherwise.


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