My printer is brand new. I have spent over six hours following troubleshooting instructions with HP tech support. Why does HP think this is acceptable? I am not an HP employee. I did not volunteer to be a beta site for HP printers.
HP tech support promised me they would call Monday night or Tuesday morning to help me debug this thing. I have not heard from them. I have no choice but to return the printer to the store.
HP needs to have more respect for its customers.