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Photosmart 7520 - horizontal lines

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We've had this printer for roughly 5 months and all of a sudden blank/white horizontal lines started showing up affecting only cyan.  At first I thought it might have just been the cartridge, so I tried cleaning the cartridges using the settings on the printer.  That didn't work, so I just replaced the cyan cartridge.  Unfortunately, it's still skipping lines.  Any ideas?  Thank you much.


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