Have run the auto detect software for HP products on my system it is finding the PC but not my new printer!!!!Also have entered the details on the security sticker on the rear AGAIN !!!! not recognised. Purchased the printer from QVC UK last week. So PUSHED TOWARDS THE PHONE. at 5p a minute. Rang the first number only to be given another number to ring So will cost about 20p before you even speak to some one thats if an operator is free to speak to you not impressed. Have had this issue several days now not getting any help from anywhere wish I hadnt brought it now.